Shipping, Delivery and Returns

 

United Kingdom

  • Two Day Delivery  – £4.95
  • Next Day Delivery – £9.95
  • Free returns within 14 days

Rest of World

  • Four to five Working Days – £14.95
  • Returns within 14 days (not free)

 

Orders are shipped within 24-hours, pending availability and credit verification. European and international orders will be delivered between 3-5 days by courier, at Shipping times may vary and costs £14.95 to the EU and £24.95 for International.

The recipient will not be charged until the goods are dispatched from our warehouse and will only be charged delivery costs once per order.

Please note that we do not deliver to PO Box addresses.

All prices shown on the website are inclusive of UK VAT. We deliver to all countries outside of the EU on a delivery duty unpaid basis. Therefore the customer will be liable to pay for local sales tax or import duty which may apply to the purchase. These fees are calculated by customs officials per country as deliveries enter the port, and are difficult to estimate prior to shipment. LNDR cannot be held responsible should custom authorities either confiscate or charge import duty.

Please ensure that your shipping address is correct. Orders that are returned because of an invalid address may be reshipped at your expense. After an order has been delivered to the correct shipping address, LNDR cannot be held responsible for lost or stolen packages.

RETURNS POLICY

Return your product(s) for a full refund of the purchase price withing 14 days.

We offer free returns postage within the UK. We include one free return shipping label in each order delivered within the UK. Simply return the item to your closest DPD Pick Up Shop. Please visit www.dpd.co.uk/apps/shopfinder to find your nearest shop. LNDR advise you ask for proof of despatch, as we shall not be held responsible for non-delivery of returned goods.

Refunds are only applicable to cost of product: original shipping fees will not be refunded.

For regions outside the UK, the recipient is responsible for paying for return shipping costs. Please consider using a trackable shipping service. LNDR does not accept responsibility for any item lost on on return. Customs duties and sales taxes are non-refundable through LNDR.

All item(s) must be returned within the 14 days of receipt. All items must come back in original and re-saleable condition, i.e. not be worn, altered or washed, with no stains, markings, pulls or snags, and must have all original LNDR tags attached.

We will send you an email to notify you that we have received your returned item. Following inspection, please allow up to 28 business days for us to process your exchange or refund.

Refund requests on purchases made via third-party affiliates must be directed to the appropriate retailer.